Frequently Asked Questions
Everything you need to know about our leak detection and repair services in Columbia, SC.
What do you do?
We help you stop leaks fast with leak detection and repair for pools, plumbing, and slab leaks—so you're not stuck calling one company to find it and another to fix it.
Do you just find the leak, or do you repair it too?
We do both. Our whole approach is "We Find It and Fix It"—we pinpoint the leak and then handle the repair.
Do you offer free estimates?
We do—reach out anytime for a free estimate.
How quickly will you get back to me?
When you request a quote, we typically respond within 24 hours.
What areas do you serve?
We serve the Columbia, SC area, including Columbia, Irmo, Lexington, Chapin, Forest Acres, Lake Murray Shores, Elgin, Blythewood, and West Columbia. If you're nearby but don't see your town listed, just ask.
What kinds of leaks can you help with?
We handle: pool leak detection/repair, plumbing leak detection/repair, and slab leak detection/repair.
How do you find pool leaks?
We use a mix of proven techniques like electronic listening equipment, pressure testing pool plumbing lines, dye testing, and a careful structural/equipment inspection—so we can narrow it down without guesswork.
How do you find plumbing leaks (walls/floors/underground)?
Depending on what's happening, we may use tools and methods like electronic acoustic detection, thermal imaging, line tracing/mapping, and water meter analysis to help pinpoint the source.
What exactly is a slab leak—and can you locate it without tearing up my home?
A slab leak is a leak under or within the concrete slab. Our goal is non-invasive pinpointing first (using tools like electronic listening, pressure testing, and thermal imaging) to help minimize excavation.
Do you use LeakTronics equipment / are you LeakTronics certified?
Yes—our site notes we're LeakTronics certified (Certified Leaktronics Technician) and we use that style of professional equipment to help us locate leaks more precisely.
What is LeakTronics (in simple terms)?
LeakTronics is a well-known provider of electronic leak detection equipment and training used in fields like pool and plumbing leak detection.
Why does LeakTronics matter to me as a customer?
In general, LeakTronics-style tools/training are about pinpointing leaks more accurately, which can help reduce unnecessary digging, demo, and repeat visits.
If I think I have a leak, should I wait and see?
We don't recommend waiting—leaks can get worse and cause more damage over time. If something feels "off" (water loss, damp spots, higher bills, pool level dropping), contact us sooner rather than later.
What should I send you to get an accurate quote?
The best thing you can do is tell us what type of issue you're seeing (pool, plumbing, slab), what symptoms you've noticed, and your location—then we'll take it from there and get back to you (typically within 24 hours).
How do I get started?
Just reach out through our contact page and we'll respond within 24 hours with a free estimate.
Still Have Questions?
No question is too small. Reach out and we'll get back to you within 24 hours with a free estimate.